We offer three entry points based on where your business is today:

Growth Ops Diagnostic ($750 CAD | $560 USD) — A 90-minute working session + written report. Best if you're not sure what's broken or want to experience our approach before committing to a larger engagement.

Operations Foundation Build — Our full 4-phase framework (Discovery → Design → Deploy → Drive). Best if your operations are chaotic or fragile and you need to build a strong foundation from the ground up. Starts with Discovery at $5,000 CAD | $3,760 USD.

Fractional Growth Ops Partner — Ongoing retainer-based partnership. Best if your operations are already structured and you need ongoing refinement, optimization, and senior-level strategic guidance. Starts at $2,500 CAD/month | $1,875 USD/month.

Not sure which path fits? Start here to explore your options, or book a free consultation and we'll help you figure it out.

Our smallest engagement is the Growth Ops Diagnostic at $750 CAD ($560 USD).

This 90-minute working session includes a written diagnostic report with your top 3-5 operational gaps, prioritized recommendations, and a suggested roadmap.

The $750 CAD ($560 USD) fee is fully creditable toward any future engagement (Foundation Build or Fractional Partnership) if you decide to move forward within 90 days.

It depends on which path you take and where your business is starting from:

Growth Ops Diagnostic — Immediate clarity within 3 business days (when you receive your diagnostic report). Many clients implement quick wins on their own within 1-2 weeks.

Operations Foundation Build:

• Discovery takes 3-4 weeks and gives you a clear roadmap of what's broken
• Design takes 3-4 weeks and provides a visual blueprint
• Deploy takes 4-8 weeks to build and configure systems
• Drive takes 4-6 weeks to train your team and document everything

Most Foundation Build clients see measurable improvements (fewer dropped leads, smoother handoffs, better visibility) within 3-6 months of starting.

Fractional Partnership — You'll see progress in the first 30-60 days as we embed discovery, prioritize gaps, and start optimizing. Ongoing improvements compound over time.

Bottom line: We're not here for quick fixes. Sustainable, scalable growth takes time—and we're committed to building it the right way.

No. Each phase builds on the last, but you can stop at any point.

Discovery and Design are both required if you're starting the Operations Foundation Build—these two phases create the clarity and blueprint you need before building anything.

Deploy and Drive are optional. Some clients take the Design blueprint and implement it themselves (or with their team). Others continue with us through Deploy and Drive for full implementation and team enablement.

After completing the Foundation Build, some clients transition to our Fractional Partnership for ongoing support. Others feel confident running their operations independently. Both are perfectly fine outcomes.

We'll never pressure you into the next phase.

Within the Operations Foundation Build path: No.

If you're starting the Foundation Build, Discovery and Design are both required. These phases create the diagnostic insights and strategic blueprint that make Deploy and Drive effective. Skipping them leads to poorly designed systems that don't stick.

However, if your operations are already structured and you don't need foundational setup, you might be a better fit for our Fractional Growth Ops Partner path instead of the Foundation Build.

Not sure which path fits? Start here or book a consultation and we'll help you determine the right entry point.

Not typically. Our methodology works best when we can guide you through a structured process or ongoing partnership.

If you need a quick assessment: Start with our Growth Ops Diagnostic ($750 CAD | $560 USD). It's a focused 90-minute session with a written report—perfect for getting clarity without a large commitment.

If you need foundational setup: Our Operations Foundation Build is the right path (Discovery → Design → Deploy → Drive).

If you need ongoing support: Our Fractional Partnership operates on a monthly retainer basis, giving you consistent strategic and tactical support.

We don't do one-off "fix this specific thing" projects or ad-hoc hourly consulting. Our value comes from understanding your business deeply and guiding you through intentional, sustainable improvement.

Our primary focus is trades and home services businesses (electricians, plumbers, HVAC, painters, landscapers, roofers, etc.).

We also work with select businesses that serve this industry, such as:

• Marketing agencies specializing in trades
• Software companies building tools for home services
• Consultancies and financial services firms serving the trades

If you're outside these categories, reach out and we'll let you know if we're a good fit. We're selective about who we work with so we can deliver the best results.

Yes! We work with clients across Canada and the United States.

All sessions are conducted virtually (via Zoom or your preferred platform), and we're comfortable working across time zones.

Pricing is listed in both CAD and USD for transparency.

That's great! If your operations are already somewhat structured, you have two options:

Start with the Growth Ops Diagnostic ($750 CAD | $560 USD) — We'll assess what's working, what's not, and recommend whether you need foundational work (Foundation Build) or just ongoing refinement (Fractional Partnership).

Jump to the Fractional Partnership — If your systems are in place and you need ongoing optimization, strategic guidance, and execution support, you can skip the Foundation Build entirely and start with a monthly retainer.

We're happy to build on what you've already done—you don't need to start from scratch.

Great question. Here's a quick guide:

Choose the Growth Ops Diagnostic if:

• You're not sure what's broken or where to start
• You want to experience our approach before committing to a larger engagement
• You're hesitant about investing $5K CAD+ ($3,750 USD+) without clarity first

Choose the Operations Foundation Build if:

• Your operations are chaotic, reactive, or fragile
• You don't have clear systems, processes, or structure in place
• You're ready to invest in building a strong foundation that can scale

Choose the Fractional Partnership if:

• Your operations are already structured (whether you built them or someone else did)
• You need ongoing refinement, optimization, and strategic guidance
• You want senior-level operational leadership without hiring full-time

Still not sure? Explore all three entry points here or book a free consultation and we'll help you figure it out together.