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Privacy Policy & Terms of Use

Privacy Policy & Terms of Use

Last updated: December 2025

At Funnel Forward ("we," "our," "us"), we value your trust and are committed to protecting your privacy. This page outlines how we collect, use, and safeguard your information — and the terms of using our website and services.

By visiting or using our website (the "Site") or related services (the "Services"), you agree to these terms.

1. Information We Collect

We collect limited information to deliver and improve our growth operations consulting services:

  • Personal Information: Name, email, phone number, company name, and role
  • Business Information: Company size, industry, revenue range, and details shared during consultations
  • Usage Data: Browser type, IP address, pages visited, time on site, and session analytics
  • Form Submissions: Details from consultation bookings, resource downloads, or contact forms

2. How We Use Your Information

We use collected data to:

  • Respond to inquiries and schedule consultations
  • Deliver services, proposals, and resources
  • Send occasional insights, updates, or educational content (you can unsubscribe anytime)
  • Improve our website and understand how visitors engage with our content

We never sell or rent your personal information.

3. Cookies & Analytics

We use cookies and analytics tools (such as Google Analytics and LinkedIn Insight Tag) to understand website performance and improve your experience. You can disable cookies through your browser settings, though some features may not function properly.

4. Sharing Your Information

We only share data with trusted third-party service providers as needed to deliver our Services — such as CRM platforms, scheduling tools, or email service providers. All partners are required to keep your data secure and use it only as authorized.

We do not share your information with unrelated third parties for their marketing purposes.

5. Data Security & Retention

We use reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. Your information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

Depending on your region, you may have the right to:

  • Request access to, correction, or deletion of your data
  • Withdraw consent for marketing communications at any time
  • Ask for details about how your information is processed

To exercise these rights, contact us at Brandi@FunnelForwardOps.com.

7. Remarketing & Advertising

We may use advertising platforms like Google Ads or LinkedIn Ads to show relevant content to visitors who have previously engaged with our Site. These tools rely on cookies and anonymized tracking. You can opt out through your browser settings or the ad platform's privacy controls.

8. External Links

Our Site may contain links to external websites or resources. We are not responsible for the privacy practices or content of third-party sites. Please review their policies before sharing any personal information.

9. Terms of Use

By using our Site and Services, you agree to:

  • Use them only for lawful purposes
  • Not interfere with, disrupt, or attempt to gain unauthorized access to the Site or its systems
  • Respect our intellectual property — all content, including text, images, logos, and designs, is owned by Funnel Forward unless otherwise noted

We reserve the right to update, modify, or discontinue portions of the Site or Services at any time without prior notice.

10. Limitation of Liability

The information and resources provided on this Site are for general informational purposes only. While we strive for accuracy, we make no guarantees about the completeness, reliability, or suitability of any content for your specific situation.

Funnel Forward is not liable for any damages or losses resulting from your use of the Site or Services.

11. Updates to This Policy

We may revise this policy periodically to reflect changes in our practices or legal requirements. The most current version will always be available on this page with the updated date noted above.

12. Contact Us

For questions or requests related to privacy or terms of use, contact us at:

📧 Brandi@FunnelForwardOps.com
🌐 www.FunnelForwardOps.com
📍 Based in Hamilton, Ontario, Canada

Why This Matters

Protecting your privacy is part of building trust — and trust is the foundation of every strong partnership. At Funnel Forward, we take that responsibility seriously.